Are We a Good Fit?

Our Vaccine Policy follows the schedule outlined by The Centers for Disease Control and Prevention (CDC) and The American Academy of Pediatrics (AAP).

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or heading to another provider for urgent care. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.

Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

We make every effort to meet the needs of our patients, offering both routine well visits and sick visit appointments. We do offer same day appointments and make every effort to ensure we have availability for same day sick needs.

To ensure we provided you with the most efficient care we highly recommend you call early in the day to schedule an appointment.

We also offer Saturday hours for same day care. 

Please familiarize yourself with our office hours to see if they work for your family.

We have a nurse and physician on call 24/7/365. When our office is closed and you have a question or concern you can our main number and the after hours service can get you to either a Children's Hospital triage nurse or if need, our provider on call.

You may wish to check the "Is Your Child Sick?" section of our website for helpful information before using this service. Read more about After Hours care.

PPSW is currently contracted with most commercial insurance companies and Colorado public insurance, including: Aetna, AHR, Anthem, Blue Cross/Blue Shield, CHP Plus, Colorado Medicaid, Cigna, Cofinity, EBMS, Elevate Health, HMN, IMS, Rocky Mountain Health Plans, New Mexico Medicaid, Presbyterian Centennial, San Juan IPA, Tricare West, and United.

​We are NOT contracted with some New Mexico Medicaid managed care organizations. Including Anthem BCBS Centennial/Turquoise care, United Healthcare Centennial, or Molina NM Medicaid/Centennial. As far as commercial insurance, PPSW does not accept Humana.  Please call our office for more information.

​If your insurance company is not shown listed above, please call your insurance company to determine if Pediatric Partners of the Southwest (Tax ID 20-2456419) is contracted and in-network. It is the policy of PPSW to provide essential services regardless of the patient’s inability to pay. Discounts are offered based on family size and annual income. Please see additional information below.

Pediatric Partners of the Southwest is committed to assisting our patients throughout the medical claims process.  We ask for your cooperation in providing this service to you.  It is important that you notify us immediately of any change of insurance, home address, telephone number or other important demographic information. Changes in your contact information such as address or phone may also be made via the patient portal.

The patient authorizes payment directly to PPSW for medical benefits.  Patients are financially responsible to PPSW for services not paid by insurance or other third party payers. We offer a credit card on-hold option for our families.

Patient authorizes release of all information with respect to themselves or their dependants which may have a bearing on the benefits payable under this or any other plan providing benefits or services.  If this account is sent for collection proceedings, additional court and interest fees may apply. An additional fee of $25.00 will be assessed to the patient’s account for a check returned for insufficient funds. 

Saturday clinic is open to help our patients keep costs down by not having to utilize expensive hospital emergency or urgent care services.  An additional fee of $45.00 is assessed to patients for Saturday visits and may or may not be covered partially or fully by insurance.  Patient is responsible for any balance which is not paid by insurance.

Please refer to our direct line for billing questions: 970-403-1500

PPSW serves all patients regardless of ability to pay. There is a discounted fee schedule

available to families who are uninsured or otherwise in need.

We accept all Colorado Medicaid and Children's Health Plan (CHP).

For acute care, call the office to speak with triage staff, who will listen to your concerns and schedule an appointment for you. Sometimes an appointment may not be needed, and staff will advise you regarding your issue, or check with the physician and call you back.

If our nurse is on with another caller, you will be asked to leave a message and you will receive a return call.

For well visits, call our routine appointment line.. Well visits may be scheduled up to 3 months in advance. You will receive an automated reminder 3 months ahead of when your child is due for their next well visit. (Automated reminders are also sent for any vaccines for which your child is due.)

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.

We ask that you arrive 5 minutes before your scheduled appointment time.We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 24 hours notice for cancellation of appointments.

A fee may be charged for a second missed appointment. The third consecutive missed appointment will result in discharge from the practice.

For new patients, a fee may be charged if the FIRST appointment is missed.